Privacy, clearly.
We respect your privacy and handle your data with care. This policy explains what we collect, why, and how we protect it.
Last updated: December 27, 2024
Quick Summary
What we collect
• Email address
• Name (if provided)
• Usage data
• Payment info (via Stripe)
Why we collect it
• Deliver services
• Process payments
• Send updates
• Improve experience
How long we keep it
• Active accounts: Ongoing
• Deleted accounts: 30 days
• Payment records: 7 years
• Analytics: 24 months
1. Data Sharing
We do not sell, rent, or trade your personal information. We share data only in the following limited circumstances:
Service Providers
We use trusted third-party services to help operate ReMakeX (hosting, email delivery, payment processing). These providers have access only to the data necessary to perform their functions and are contractually obligated to protect it.
Legal Requirements
We may disclose information if required by law, subpoena, or other legal process, or if we believe disclosure is necessary to protect our rights, your safety, or the safety of others.
Business Transfers
If ReMakeX is acquired or merged with another company, your information may be transferred. We will notify you before this happens and give you options.
2. Cookies and Tracking
We use minimal, essential cookies to maintain your session and remember your preferences. We do not use third-party advertising cookies or trackers.
We use privacy-focused analytics to understand how people use ReMakeX. This data is anonymized and aggregated—we cannot identify individual users from it.
3. Data Retention
We retain your personal data for as long as your account is active or as needed to provide services. If you delete your account, we will delete your personal data within 30 days, except where we're required by law to retain it (e.g., payment records for tax purposes).
Anonymized usage data may be retained indefinitely for analytics and product improvement.
4. Children's Privacy
ReMakeX is not intended for use by anyone under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected data from a child, please contact us immediately.
5. Changes to This Policy
We may update this privacy policy from time to time. When we do, we'll update the "Last updated" date at the top of this page and notify you via email if the changes are significant.
Continued use of ReMakeX after changes take effect constitutes acceptance of the updated policy.
Questions about privacy?
If you have questions or concerns about how we handle your data, or want to exercise your privacy rights, we're here to help.
Contact Privacy Team
privacy@remakex.com